I decided to take my 2yr here since it was new & looked kid friendly...I walked in & stopped at the reception desk. I waited patiently for one of the THREE workers to assist me...they NEVER did. After standing nearly 5 mins - I had to ask them "Are there forms that I NEED to fill out?!" We were called to the back 15 mins later- which was a reasonable wait time. They explained that my son would take his x-rays shortly THREE times- so I waited after his exam. I was walked to the reception desk and THEN told the x-rays will be on the next visit (so I waited for nothing). Did I mention one of the workers had her 2 elementary school-age daughters ALL over the office. The hygienist assissting my son had to EXPLAIN to the little girl NOT to touch the cleaning instruments that were just in m son's mouth!!! The dentist found 1 cavity & advised me I'd have to come back to have it filled. Fine. Well the clerk asks "morning or afternoon?" and when I picked afternoon- she doesn't bother to ask me which day NOR date works for me. Just my luck, the worker's kids have made their way to the reception desk & they're on each side of the clerk asking her to spell her name while I'm trying to schedule his follow-up appointment . Very unprofessional. More wait time for me!! BUT the tip of the iceberg is that my son's 1st visit was today ((3/25/11)) and yet the appointment to have 1 cavity filled apparently is SEPT 28, 11 (in 6 months)!!! Why would I wait 6 months to have a cavity filled. He's 2yrs old. I don't wait 6 months at a professional dentist office to have a cavity filled!! I called yesterday for an appointment & they had an opening the next morning at 9am and 5pm...yet after his exam the next day- they can't fill a cavity until 6 months laster!!! My son will NOT be returning there!!