I Had purchased a sofa at cost of Rs15000 during the month of Sep'07. Till date (Aug'08) There is lot of quality issue.

1) Poor striching.
2) Un tolerable noise during sitting.
3) Tear of cloths.

As a pretty customer I am following with this reputed company last 9 Month there is no response. Even after changing the new sofa set the above quality issue still persists. No prompt reply from the service personnel and just they are ignoring my calls and complaints.

All these I am tolerating as pretty customer.

Regards,
UNHAPPY CUSTOMER
G KANNAN.