We subscribed Kylin TV for a year, due to its receive box did not work, it replaced another one. Not body of kylin told need return the faulted one. Six month after kylin tv stopped the services on Feb. 11, right before Chinese New Year and 2010 winter Olympics, without any notice. Called and discussed with kylin tv staff, we were told need pay $198 for the box cost, or return it to kylin tv.
Kylin tv becomes a TYRANT as it has more customers now, vs to its beginning the business, begged us join and referral new customers for its service.
This company is the worst one we dealt with in the world. Its service people are awful. Don’t be cheated by its sales people. If you are lucky, chose anyone else, never kylin tv.