We were not able to leave the hotel for 2+ days and nights because of lack of snow removal. Elevator broke and still no urgency. Hotel never called and never even offered to open up their breakfast coffee bar. But the worst of it was the walkways to and from our room and in front of our door were covered with ice fron Dec. 20th through Dec. 25th 2008. Being seniors, while we slipped many times, it was a miracle we didn't break something.