Monthly I pay this bill and monthly they add a late charge of over 10 dollars. When I pay on the phone I ask is this the total and no more charges correct. They say correct and I get yet another bill for over $10 without explanation. Before I can pay it I have a new bill for $36.86! I cannot catch up. I waited over 30 minutes for someone to answer but no luck. I don't have time for this. It is costing me work time and the charges are false! They just hope to wear you down and get a small payment to get rid of them. Do you know of a class action suit I can join? This is a scam!