TO
THE MANAGER ICICI BANK DELHI
NEW DELHI-----110021


SIR
01SEP I USED MY ATM CARD AT SAROJINI NAGAR WITH HDFC ATM UNFORTUNATELLY WHEN I USED MY ATM CARD MONEY COULD NOT PROSSED BY ATM MACHINE .AND AFTER ONE HRS I GOT MESSAGE FROM ICICI BANK THAT 4500/RUPEES GOT DIDUCT FROM MY ACCOUNT, WHEN I COMPLAIND IN ICICI CALLCENTER THY TOLD ME THAT IT WILL TAKE 12 DAYS AND THEY GIVE ME SR NO KINDLEY HELP ME OUT