I bought $300 worth of merchandise. It never saw the light of day outside of the store. I returned it a week later for insignificant reasons. I am refused a refund!!! I was not told verbally I would NOT be able to have a refund shall I return the items. I'm told (when I complain) that there are 'signs' at the till. I am told "not issuing refunds works best for the customer, as they then have the opportunity to choose something else"... GOOD GRIEF! Issue refunds when customers return items in a very short time in pristine condition and that will work best for customers! Think about it, seriously! I will never shop here again. I WANT A REFUND!!!