Lebensmittel.de is an online purveyor of foodstuffs. I ordered some food (bread, and tinned mackerel) from this company, only to have someone else's order delivered to my address. I notified Lebensmittel.de via their email address and received no response. I sent a followup email inquiry a few days later, and this too was ignored. Checking my bank statement, I saw that Lebensmittel.de charged me for this nonexistent order.