I enlisted the help from this company to facilitate a loan modification from BOA. Basically to help me lower my interest rate w/o a refinance. They claim to be staffed by attorneys and real estate consultants that work with all the major lenders on behalf of us (their clients). They also claim to have a money back guarantee (minus a $195 forensic loan audit fee). It all sounds sooooo legit, right? Well, as many others, I found out the hard way! I have been in this process since Nov. 2010 and untill about 3 weeks ago, I have been in contact with "my" underwriter Taylor Purpura. I received notice from BOA that I was denied my modification. I began contacting LHG to facilitate my refund and to my SUPRISE, I am unable to reach anybody. The phone numbers don't work now and noone will return any e-mails. I then started to do a little research online and came up with this page and read so many other complaints like mine. So, here I am; Up the creek and now looking for a re-placement paddle. Click on Detroit's Ruth to the Rescue has been contacted, I will also take my story to Fox 2's Hallof Shame and then on to Channel 7's action news team. Maybe, just maybe someone will listen to my story and investigate. I will not stop untill I get answers!! and my refund (minus $195)