To Whom It May Concern,
March 4th, 2010, Myjabill, took $18.00 from my checking account, but did not perform any sevice to justify the fee. I agreed to pay $18.00 if the technition was able to help me. I informed the technition of my problem downloading my Lexmark X5495 printer to my computer. The technition never responded to my request for help. The $18.00 fee should be returned to my checking account. Lexmark corrected my problem the next day while I was on the phone with their technition. (AT NO CHARGE)

Thank You
Richard H. Rose Jr.
email address; [email protected]