Dear Sir,

I have purchased LG Window With Remote 1 Ton AC 12G2RDE1 item as mentioned in the Tax Invoice No. 401055 dated 6 Oct 2006 from M/s KOHINOOR TELE VIDEO, JN-3/39, Sector 9A, Vashi, New Mumbai, Telefax: 27662023/22/21 under the scheme of 3 Free Services within one year of the date of purchased. I was waiting LG Service Engineer to come my house to do the services as per the scheme till 5th April'06. Then I personally went on 6th April'07 to Kohinoor Showroom and inquired about the services procedure.They told me that for getting first service I have to go through them. Hence I have requested the same immediately to the lady at first floor counter and she promised me to send the Service engineer tomorrow. I am calling daily to Kohinoor shoppe and requesting to send the Service engineer but nothing is happening so far except getting false assurance every time. Very poor service