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LG Customer service

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Category: Electronics

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India

lg.com

LG Customer service Reviews

guptahim2000 July 24, 2010
Poor LG Washing Machine Installation
I purchased LF Fully Automatic washing machine 4 days ago. Till now the installation is not complete and I can not use it.
I heard LG is good in after sales service, but it is not true. I am frustated with them.
We called up customer care on wednesday and they informed that within 2 hours their engineer will came me. But we haven't received call till next day. He came for installation after 4 days, but he was not technically sound to complete the installation. He wasn't able to fix the inlet pipe into the tap.
He told me that he will come in the evening to fix it, but when I called him in the evening he switched off his mobile phone.
I am really frustated by the kind of service LG is offring.
Service enginner name - Jitendra
Service center - Digital Service Point, Noida

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