I purchased an LG Side-by-Side refrigerator on June 11, 2009 for Rs 102000 (approx US$ 2080). Till date the fridge has not made more than 4 cubes of ice per day. Company engineers have visted over 3/4 times to rectify the problem but have been unsuccessful. I have not received a call from the company even once to enquire about their malfunctioning/defective product that they sold me at full price. Nor is any discussion regarding a replacement entertained. So much for company values!!
So at this moment I have a fridge that cools and freezes - qualities I would have found at 2o% of the price!! LG's customer relations leave little to the imagination and I'm sorry I became one.
I will give them one more week before taking up the issue with the local Consumer Courts.