We had Lifetime Enclosures come out and measure for a screen room and patio roof. Secretary called a few days later to see if we were satisfied. Told her we had not heard from anyone regarding quote. Salesman called and tersely asked for e-mail address. Still no quote. Later saw Lifetime Enclosures at a Home and Patio Show and told them the story, they apologized and said someone would get right back to us.(Original salesman was there as well!!) To date, we have not gotten a quote. Save yourself some aggravation and avoid them, they don't need business evidently.