In October 2010 I was informed that I would be getting assistance from a company called Lincare by my doctor in Fayetteville, NC. A representative from this local office (Lisa) came to my home. (May I say, she was nothing but good to me) unfortunately, the company office in Fayetteville NC. and the accounts office in Columbia, SC. were always forgetting to keep their schedules to put up their equipment, or return my calls, when I did hear from them, they were rude to me and made multipule excuses as to why things were not picked up on time, because of their delays and actions; I canceled my services with them and shortly after that I started receiving rental bills from the accounts office in Columbia, SC. for equipment that had been finally picked up by the local office in Fayetteville, NC. I called the accounts office and told them that this equipment was turned in over a month ago. They had no record there of the turnin and I explained about how it took the local Lincare company almost a month to pick up there equipment from me. Now the accounts department says I owe for the rental time that it stayed at my house waiting for the local Lincare to pick it up. I used this equipment for 1 month and I paid Lincare over $ 225.00 for the time I used it. My advice: Be carefull with this company, it is money first, themselves second, and the client last.