Same experience. When I called to cancel trial and get return instruction, found that the phone number given when ordering was a bad number, as was the number on my bank statement with the original shipping charges. On my bank statement, the company name was given as 'Liphen' for the shipping, while the $87 charge to my account was 'Acaiberry [one word] Detox' while the sample was shipped from FWM Laboratories (no listed phone #) and was called 'Life Cleanse'. Smoke and mirrors.

This complaint helped as it gave a different phone # where I did reach a person who promised to refund the charge within 7-10 days (we'll see) and told me to keep the trial bottle. Thank you for taking the trouble to complain.

Call 866-949-0138