I ordered Lipofuze for $137.92 from Experimental Nutrition Research LLC. on 04/11/10. I received a "receipt" from them via e-mail with no other contact information. There is no telephone number to call to inquire or check order status. E-mail has been unanswered.

This is a copy of the e-mail I received from them:

Merchant: Experimental Nutrition Research LLC Date/Time: 10-Apr-2010 11:02:01 PM Transaction ID: 2934420502
Invoice Number:
Description: 4 Lipofuze + 1 FREE 3 Day Detox Total: US $137.92 Payment Method: MasterCard

I ordered stock and paid for it too, however have not received stock. I had one initial contact from email: "Customer Support" <[email protected]>

Please advise if and how I can get my money back? Can i reverse it through my bank?

Regards,
Sean
Below are the details of the email sent.


========= GENERAL INFORMATION =========

Merchant : Experimental Nutrition Research LLC
Date/Time : 24-Jan-2010 08:05:17 AM
Transaction ID : 2812455015

========= ORDER INFORMATION =========
Invoice Number :
Description : 3 Lipofuze
Total : US $105.92
Payment Method : MasterCard

==== BILLING INFORMATION ===
Customer ID :
First Name : Mr Sean Mamo
Last Name :
Company :
Address : 10/14 MAY STREET ELWOOD
City : MELBOURNE
State/Province : VICTORIA
Zip/Postal Code : 3184
Country : AU
Phone :
Fax :
Email : [email protected]

==== SHIPPING INFORMATION ===
First Name : Mr Sean Mamo
Last Name :
Company :
Address : 10/14 MAY STREET ELWOOD
City : MELBOURNE
State/Province : VICTORIA
Zip/Postal Code : 3184
Country : AU