First of all, a 14 day trial should begin once one is able to use the product. How are we to know if we like it if not allowed the full 2 weeks reommended. Secondly, my account was charged before my trial was over, the same with the Rezveratrol product. I have contacted the Better Business Bureau and am sending back all of the product as I did not even try the Lift SP. For a company who touts preservation and health, the way situations are being handled is grossly suspect. I will continue to follow up on this return and credit, and have contacted a lawyer as well who will be advising me n both matters with these 2 sheistycompanies.