This unit broke within the first two week I had it. It took the company approximately two months to repair or replace it. They promised me an extended warranty of another year from the date I first purchased the unit because they had "lost" it somewhere in their repair system.

The company did not fulfill its promised warranty extension nor does it have any customer service or repair facilities when the product is no longer in warranty.

My advice to all, is buy another manufacturer's unit. This is an off-brand with truly off service or no service.

I am fortunate that I found a local repair shop which will be able to repair the unit -- the DVD wouldn't eject. The repair involves replacing the DVD tray assembly. I hope I haven't just thrown good money after bad.

Gabriele K. Libbey
25 Neptune Boulevard, 1A
Long Beach NY 11561
GabKat AT verizon.net
(516) 889-0020