This company advertises 100 % satisfaction guarantee. Not true, once they submit images of logo your stuck. Even after 10-15 revisions you can not come to an agreement, you get no refund. And hope the account manager does not leave the company. If that happens its your responsibility to get another agent and keep open the lines of communication. Also be careful, they pressure you into the higher priced service in which you truely get nothing. Other companies offer letter head design, business card, and black and white images for the same price I paid for a logo design. Final turn around is over three weeks for final CD copy of final drawings. Getting to a decission maker is near impossible with this company. Do yourself a favor take your business somewhere else.