Long John Silvers
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Category: Entertainment
Contact Information flore, Kentucky, United States
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Long John Silvers Reviews
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ron blankenship
July 5, 2011
bad customer service
Went thru drive thru I was not satisfied they given me k f c fries say I wanted lbs fries manager came yelling at mesays that's how they fix em it take 5 minutes I say fine then he ridicule me for scratching lotto ticket I called him an asshole got my money back as I began to drive away he yells to me to lose weight I stop van ran inside I was going beat the shit out of him I got wise didn't want go jail as I went out door he started clapping
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donna betzer
May 21, 2011
cold food and small amount
i get a sampler here once a week after work.a half hour before they close.it is usually very good.but on wed.the 18th of may it was cold and it appeared to be like left overs because no one wanted to fix more so close to closing time.less shrimp.less fries and all cold.it is usually not like this since i keep coming back.so i was very disappointed when i got home.what happened?my name is donna betzer 9808 mccrea lane louisville, ky 40229 5 min.from restaurant.
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livestrong3109
April 23, 2011
Employment
This company is the WORST to work for. I worked there for 4 years and moved myself up in the "company" from a cashier to an "acting general manager". First off, you can't believe a word anyone over a General Manager says; the District Managers & Director of Operations work behind everyone's back for themselves and cannot run their districts properly. Once you become a manager, they expect you to answer your phone 24/7 and always be on call if something happens, even if you're a shift manager. As a shift manager, I ran the store by myself on the days my GM was off because she refused to answer her phone and my District Manager would get irritated if we called him with problems. I was finally promoted to an Assistant Manager and was then taken from my home store to work at the 38th and Mitthoeffer location. They had labor cut so much that me and the General Manager were the only people working during the daytime and some nights, you would close with 2 people as well. I was given the option to take over the GM spot of another store in Peru, IN so I moved with the understanding of a promotion. After 3 months of listening to my new District Manager complain about a million different things, I still not had received the promotion I was promised. Since there was no "paperwork" on the actions items and time given, as soon as a new Territorial Manager took over, mine was thrown out the window. The District Manager, Steven Douthit is a horrible example of a leader in the community. He hangs out with his employees and participates in parties and acts that a manager should not participate in. It's disgusting to think that someone can quit in one District and then be re-hired in another, because the DM has a personal interest in the employee. This DM has nearly naked pictures on his facebook, and is friends with his employees on as well. He is always talking to the employees about his personal life and makes many people uncomfortable. The management that promoted him must have be desperate because this guy cannot even type an email out correctly. He spells everything wrong and talks so ignorant and ghetto, that someone with even a high school diploma could not understand his poor English. It's a shame to think that there are plently of General Managers in their company that would work 10 times harder than a DM like that, but they won't even look at them for a promotion because they've been with the company so long. Despite the horrible upper management, there are some great GM's & Assistants that are true to their word and always happy to help. Steven Burge is a District Manager and a great coach and leader as well as Libby Erwin, Reggie Wisely, Meaco Molina, and Karen Goodnight-Copas. If you're lucky enough to be in their location, please know that they will work hard to take care of you and make sure your experience as good. As far as employment, please think twice about working for people who can pay you for 48 hours but require you to work 15 hour shifts and 60 hours a week; even McDonalds doesn't do that. As for me, I've found a great job and a wonderful Area Manager, who actually can set expectations and help you meet goals so you can grow within a company. Please visit LFF.com and check us out!
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daddyof2
April 22, 2011
Losing 60 cents an hour
just call me T. i work for long john silvers here in tucson az located on ina rd and i am losing 60 cents an hour to cover food cost. i dont even eat at work cause the doctor has told me not to eat greasy foods and i was wondering if it is legal or company policy to take 60 cents an hour to cover food cost away from the employees. now even if i was allowed to eat greasy foods is it legal for the owner to do. if so please tell me why, or if its not company policy or legal please tell me who i would need to contact cause the managers wont talk about it and neither will the owner ever since he got in trouble by the irs for not paying payroll tax for 5 years. what should i do i really need all the money i can get to support my two kids.
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bbrandi
January 9, 2011
advertising
Had watched the comercial several times about the 10.00 dollar family meal deal and when i arrived the lady told me that the don't have such a deal. I explained the family meal deal and she still told me that there is no such thing. I then explained that the comercial had been playing over and over and that was the reason i came, still same reaction. She acted like i was crazy. anyway It ended up costing me 15.00 and the food sucked. was not happy. tried to send them a complaint and funny thing there the location does not exist. Funny as I was there and purched food at that location. would not let me file the complaint. Also as I'm writing this the comercial has played 4 times. go figure. i will not be back again!!!
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robert stahl
December 10, 2010
bad food
Today December 10th, 2010, at 12:15 p.m. i went in the resturant and ordered the 2 piece chicken, fries, hushpuppies and drink. I got to my table and called the cashier over to my table. I told her that the chicken was alful and should have been thrown out before serving it, cold and hard, along with the fries. i ask her for a comment card, she ask nichole the manager and she said they do not have any. I told nichole the manager she should have offered to repalace my lunch. she said she got busy, but she had at least made the kitchen throw the chicken that was made away. I told her that i would get in touch with you on line. she said ok. I can see why at lunch time, their was only four people in the resturant, This was to bad as i enjoy eating at long john silver resturants. my name is robert stahl. 5065 huggins road, michigan center michigan, 49254
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visionsurf
August 29, 2010
Quality
Just went through the drive through at Long John Silvers in Ponca City Oklahoma. I live here in Ponca, the service today was totally unacceptable! First off when we got our order, we didnt get a reciept. we ordered clams as we always do when we get our combo. the clams were greasy not hot and the whole box of them were stuck together! We were shorted an add a piece fish and when we got home to eat, our fries, fish, hushpuppys was not only not hot, but tasted old and rubbery.
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ca murrin
May 5, 2010
service
On 2010-05-04 I went to Long John Sikvers, at 10002 N. Maybry Hwy. Tampa Fla. The time was 5:38 pm The sevice was slow and the Manager, was using the Phone when we got there and when we drove way, total time 45 min., as we left we tryed to call the Store and the Phone was still busey,
over hearing some of the comvertation, we determand it was about some sort of School Class's.
We thought it was excesive, long John Silvers is usally a good service experance, Just this note to say, Please look into it to keep goog custermer,
service.
Thank you ! Hope it gets resolved.
CAM [email protected]
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Becky Emmert
April 16, 2010
Poor Service and Cold food
I went to Long John Silver's/KFC on April 15th, 2010 at 4:49 p.m. I ordered a fish and shrimp platter. The gentleman in the back started to make my platter. I waited. And waited. And waited. After waiting 12 minutes, I asked the cashier how much longer I would have to wait. I was then told I was waiting for fresh shrimp. So there sits my platter on a pplastic tray. When the cashier told the gentleman putting the meals together that I was waiting for 10 minutes, then- and only then- did he put my platter under a heat lamp. Two more minutes passed. Then the gentleman put the fresh hot shrimp on the cold plate and brought it up to the counter and gave it to me. I asked him to replace everything but the shrimp, since I sat there and watched it get cold. He snapped at me, " I just had it under the heat lamp!" I replied, " not for very long. Feel a french fry, they are cold!" he took the plate, put it in a microwave and handed it back to me! Then real snotty he said, " I hope you enjoy that! And i did put it under a heat lamp!" I asked to speak to the manager and he told me no and walked away!! Does anyone know how to contact the corporate office so I can lodge a complaint with them! The "wonderful" server's name was Marvin.
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Makrovee
April 6, 2010
Very unprofessional employee
I've been to this Long John Silvers many times. I always get the same thing. I know and expect how much I need for the meal I order. I've been bringing the exact change because money is tight right now and I don’t want to deal with anymore loose change. The Manager gave me a large drink without asking me if I wanted the large and charged me accordingly. Now I have to give him 20 extra cents. I was just there and the employee at the time did the same thing. Of course I had to pay extra. Then I go over to the ketchup stand and there is no ketchup in the container. I then ask for some packets and the Manager says there is some out front. Obviously I know this, he’s just too stupid to figure out I already tried that.
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