I PRINTED A VOUCHER AND WANTED TO SPOIL MY SISTER AS SHE HAS BEEN SICK. SO I SELECTED THE VOUCHER I DID FOR A " MINI HAIR TREATMENT.THE APPOINTMENT WAS MADE FOR THE 13TH JUNE 2009 AT 13H00PM. WHEN MY SISTER ARRIVED AT THE SALON WHERE LOUISA WAS AT SHE WAS TOLD THAT SHE MUST PAY FOR A WASH, CUT AND BLOW AND WILL THEN RECEIVE A FREE MANICURE OR PEDICURE. NOW I DONT SEE WHAT THAT HAS TO DO WITH A MINI HAIR TREATMENT. BEACUSE WHEN I PHONED TO MAKE THE APPOINTMENT I ASKED IF THERE IS ANYTHING THAT SHE MUST PAY FOR OR ANYTHING ALONG THOSE LINES. SHE WAS HIGHLY EMBARESSED JUST IMAGINE ON A SATURDAY AFTERNOON YOU BEING TOLD THAT IN A SALON. SHE DIDNT HAVE MONEY WITH HER AS I SAID TO HER DONT WORRY YOU DONT HAVE TO PAY FOR ANYTHING I SPOKE TO THE OWNER LOUISA AND SHE SAYS ITS FINE, ITS A FREE TREATMENT YOU DONT HAVE TO WORRY. THIS IS THE NUMBER I DIALLED TO MAKE THE APPOINTMENT 021 761 9443. I DONT THINK I WANT TO CONTINUE WITH THIS AMAZING VOUCHERS BECAUSE IT ISNT SO AMAZING AS FAR AS I AM CONCERNED. AS A PAYING CUSTOMER I DEMAND BETTER SERVICE THAN I HAVE RECEIVED.
BONITA EKSTEEN
MEMBER NUMBER: AVM-EKST-1