i purchased a load of lumber and i had a price from another lumber yard to to show that lowe's was higher than the other place...lowe's policy is to meet the price and beat it by ten percent ...i showed the paper to the manager ..he replied that it did not include lumber...i checked with other lowe's places and they all told me that it did apply to lumber ..the man still refused to correct the price..i had the lumber already loaded so i took it at his price..he refused to discuss anything or even to call one of the other places to check...needless to say, i'm not ever buying anythin there again...please tell me if i and all the other places are wrong...i thought lowe's honered their word... thanks, Gary