I too was ripped off by Luxory vendor.com. I ordered 2 pairs of boots through the Ugg website only to find out I was unknowingly transfered to a conterfeit website. I did receive 2 pairs of boots, but I feel they are counterfeit too. One pair was 2 differnt colors, the other pair has the UGG symbol on upside down. I too tried to return them, but can;t find an address to return them. I am trying to get the Ugg website to reimburse me. I am also trying to get my credit card company to cancel the charge.