this is to inform you that my i have bought an window ac of LG ON 16th july 2010 with euipment number LWA5HW2DD1 serial number 001077 from a shop in jaipur india . i have opted for the free ac service for which i called upon the customer care . they informed me a complaint number RNA110413047972. they said that product will be serviced within 24 hours, but contrary to it there was no response for 6 days . i again called them up they said the complaint have been cancelled . again complaint was lodged and this time number was RNA110419064909. i have alreday informed the head office in mumbai, but there was no progress . there is no response from head office or any of company representative after 26 hours . this is damn ridiculus for a company whose punch line is LG life good . i have five products of lg but i m sure by this poor response that will never ever opt for the lg product in future .