Magic Jack does not have a customer service rep when you call, they try to force you to order on their hotline. They tell you it works with DSL, sure, it does, but you still need your phone service to use your DSL, therefore, you still have two bills. one for their product and one for your dsl. If you have a cable modem, then you may want to get it, but if you google: Magic Jack complaints, you may want to think twice, because the internet is full of complaints from them. Which is how I found this site. BUYER BEWARE!!!

There is no customer support to let me know how to return this device. It didnt work and slowed down and damaged my computer. They claim an easy return but unable to return.. Can you help me to get a return address?

I should have TOTAL SUCKER tattooed on my forehead!! I got a link in an email from a so-called friend, who supposedly had a friend, and I suckered. I'm out $100 and got nothing, no jack, nothing. You can "chat" with them and that's all. They refuse to give you a real phone number or physical address, or even order cancellation confirmation numbers. "They will email it to you in 48-72 hours"... right... then you get the hassle of duking it out with your credit card company.

Why can't someone shut these scammers down???