Manhattan Club

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Category: Travel

Contact Information
New York, New York, United States

Manhattan Club Reviews

CShannon March 19, 2011

Timeshare

Purchased at Manhattan Club over ten years ago. Impossible to use even when I try to reserve 9 months in advance. Also, must prepay maintenance for reservation into next year. That means if I want to reserve a few nights in November, I must pay the maintenance fee when I book. Just paid over $1800 in maintenance fees this week. Our annual week start is September 26th. Billed in February 8 months in advance and if I want to reserve November must pay next years maintenance fee now...Rip Off Purchased 7 nights a year, lucky if I get to reserve 4 nights a year, no matter when I call to reservce. Staff is surly at best, except doorman, they are wonderful, courteous, and helpful Forget about reservationist, front desk, and housekeeping all extremely rude. Would sell if possible.
ANYONE INTERESTED IN STARTING CLASS ACTION SUIT? PLEASE CONTACT ME AT [email protected]

George Kain January 30, 2011

no availability

I agree with the first complainant. I bought over 10 years ago myself and was sold the same bill of goods. Even when you call the maximum 9 months in advance time frame, you can't get one single night. Then you get all kinds of excuses like, "International travelers are booking long in advance". I don't care who is booking what. The bottom line is that I was told one thing, and got another- or rather, nothing in return. Our maintenance fees mysteriously went from $800 to over $1, 800 per year, when we were told that they would not increase because there are no real amenities (i.e. pool, golf, etc.). It is a waste of time and money. Then when you complain that you will not pay your fees, they tell you that they will turn your file over to collection and ruin your credit rating. Great people. Perhaps that is why one on-line timeshare sale site has over 300 Manhattan Club units for sale. Don't get suckered in by them. They are liars and thieves.