I flight to my land in Klm..i´ve travelled in this airline for 3 times cause i thought it was the best!i´ve always notice that the crew of KLM from ecuador to bonair is not very nice to the passangers!for me it was a bad experience thi last time, cause i asked for help to one of the stewardess and she was not nice to me..it was the contrary!my trip to bnair was awfull!than i arrive to germany where i was expecting my baggage..but it didn´t came!it was in amsterdam!to bad things with the same airline!!and when i called to service in germany to know when my baggage will arrive to my home, the lady in the telephone was unhelpless cause when i told her my problem and i asked for the status of my baggage she didn´t seems to care and with an ironic voice she told me¨oh what a bad luck"!!i trust this company cause i thougt it was the best..i won´t fly again in klm!