I went online one day and I have been charged 14.95 a month since. I do not want this service. Nor did I ask for it. Could I please be submitted a telephone number so that I can cancel and be refunded? Or will this be taken care of now? I am a single mom trying to raise two teenagers on my own. Their dad is deceased. Every month you put my account in the minus. I can't take this anymore. Please respond to me somehow.