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farklepop
February 1, 2010
Rude and/or Untrained Technicians
Mastec and DirecTV "fired" all and any advanced or senior techs to save money, typically, any way they could. The company is staffed with rude and inept/untrained people. The few trained techs are overwhelmed. For example, we have a multistory building and one of their techs decided to cut the ends off all the cables, which happened to be numbered. Now, in order to figure out which cable goes to which unit, they all have to be "re-toned", which is extra time and money. The very rude tech who just left didn't realize that he was not only talking to the property manager at this high end property, but also the Owner of the management company. There need to be options. I've been dealing with 9 years of Mastec drama, and I've had enough.
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FED UP WITH MASTEC AND DIRECT TV
April 14, 2009
EMPLOYEE NOT BEING PAID
I WORKED FOR MASTEC THRU A STAFFING AGENCY CALLED STAFF SOLUTIONS. I RESPONDED TO A ADVERTISEMENT PROMISING 30, 000 TO 40, 000 PER YEAR TO INSTALL DIRECT-TV SATELLITE SYSTEMS. AFTER THE INITIAL TRAINING PERIOD BEING PAID AS AGREED. THEY CHEATED ME OUT OF WAGES . WHEN I REPORTED THE WAGE SHORTAGE THEY FIRED ME. THIS COMPANY HAS A TERRIBLE TRACK RECORD FOR NOT PAYING EMPLOYEES, IT HAS A POLICY IN PLACE WHICH IS POTENTIALLY DEADLY FOR ITS EMPLOYEES. REQUIRING EMPLOYEES TO WORK 18-20 HOURS PER DAY TO INCLUDE DRIVING THE HIGHWAYS WITH YOUR FAMILY AND INSTALLING THE SYSTEMS. THEN FIRING EMPLOYEES FOR ACCIDENTS THAT ARE A RESULT OF EXHAUSTION. UNDER NO CIRCUMSTANCES DO YOU WANT TO WORK FOR THIS UNSAFE, CHEATING COMPANY.
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