I started to use "Chase - Continental business credit card" since June. 2007. I paid my balance in full every month except Sep. 2007. So, on Oct's statement, there is a late fee and financial change. I paid in full (including the financial change) on time on 10/22/07. But again, on Nov's statement, there is $2.68 financial change. Since I paid Oct's bill on time and made full payment, it seems to me this charge is incorrect.

On Nov, I paid my balance on time, but did not pay $2.68. On Dec's statement, this $2.68 balance become to $6.66, see the interest rate is over 200%. I called the customer service: 18008755220 several times regarding this issue, but I did not get any satisfied response. Some of the representatives are rude.

Thanks,
Huafang Ni.