The site allows you to create a "free" profile but does not let you do anything else without paying.

Cannot get messages sent to me because of supposed tech. difficulties. Going on for 2 days now. Online ambassadors seem to be playing games, for what I do not know. I will be cancelling my service shortly and better not have problems with that as others are having. Seems to be nothing but a scam to get your credit card # and do monthly billing for bull service. Will be talking to legal council if this grap continues

I DID SIGN UP FOR A THREE DAY TRIAL ...THATS WAS IT ...THEN THEY TOOK 49 DOLLARS OUT OF MY ACCOUNT WITHOUT AUTHORIZATION...I CALLED TO SPEAK WITH A SUPERVISOR THEY WOULD NOT LET ME SPEAK TO AN SUPERVISOR ...I SPOKE WITH A JULIE AND A ERICA...I AM GOING TO A BETTER BUEAU BUNSINESS TO REPORT A SCAM GOING ON WITH MATE 1 .COM ...IF MY MONEY IS NOT PUT BACK ON MY CARD ...I CANCELLED ON RENEWED ON AUG 19 THEN CANCELLED ON THE 23 ALL I WANT IS MY REFUND BACK ...I WILL BE FILING A CLAIM AGAINST MATE 1 .COM IF I DONT HEAR FROM SOME ONE IN SEVEN TO TEN DAYS ...MY NUMBER IS .732-881-7792 JOHNNY E JONES ...I WILL BE WAITING FOR A RESPONSE...THANK YOU

I can not login after money was taken from my debit card. You`se send me email but I still can not get IN. NOW I ASK YOU TO CANCEL MY ACCOUNT & WIPE IT CLEAN. I wish to no longer to do business with mate1.com from this date forward August 14, 2010. THANK YOU

wish to close account not letting me been charged credit card amounts not agreed or autherisedby me one already taken for 34pounds others pending i signed up for 3 day trail and cant get off site also was told webcam for 5 pounds but charges pending for over 60pounds this isnot autherised and expect refunds how do u get contacted to sort this