We ordered an office furniture set, and were confused as to what was included. When only 2 of the 3 items were delivered we called their customer service to get it resolved. After explaining what mislead us to believing 3 items were included in the set (3 items are pictured in the images, 3 items is displayed next to the shopping cart icon after adding the set to the cart) the customer service rep told us we were dumb and would have to pay a restocking fee to return any items. We were not that upset and would have been willing to take some responsibility for the misunderstanding, but the response of the customer service of the website was the worst we have ever experienced. Be careful when ordering from this website.