Fyi, I ordered mbt shoes from mbtcom.com and didn't realized that they are based out of China. These internet complanies don't have a 1-800 number which is the first clue. I got the product but quickly realized that they were knockoffs. They look very close but they feel completely different which is why the heel doesn't look the same as the product they advertise. BEWARE!!! order from websites that give a telephone number to contact them!!! If the price is too good to be true...it is!!!