I would like to complaint a branch of Mc donalds ( the address is 12602 Alondra Blvd. Norwalk, CA 90650 and the incident happened on May 28, 2009 in the afternoon ) for poor service and disrespectful employees particularly the cashier who served me. I have a " buy 5 Mc cafe coffees, get the 6th one free " card . I ordered one iced hazelnut coffee which is served in a Mc Cafe cup. So, I showed the card to the cashier but she refused to punch my card and she said that it's not a Mc Cafe . I asked her " why is it served in a Mc Cafe cup? " then she just ignored me. I was really insulted . I complained to the Manager Brenda Aviles. But she also refused to punch the card. Why is it a big deal to them since I didn't have any problems with the other branches of Mc Donalds where I've ordered the same Mc Cafe coffee. Actually it's no big deal to me cause what is a 2 to 3 dollar coffee . But this kind of inconsiderate and disrespectful behavior of employees towards customers are totally unacceptable . I hope my voice will be heard by the Mc Donalds head office .