I took my car in to have the transmission looked at, and also for them to fix my air conditioner since it was only blowing hot. I asked them if I could have a loaner car, but they refused to give me one and even denied the fact that they ever loan out cars. I know for a fact that they do provide loaner cars, but I guess that just don't trust a 20 year-old who needs a car to get to class and work. As a result of this they will NEVER receive another dime from me. To make matters worse, they even called me to suggest replacing engine belts at a very high cost and brake pads as well on top of the $3500 for a new transmission and AC condenser.