We rented a condo for one week in Palm Springs in Jan 2011. It took several phone calls to get the reservation completed. When we arrived the unit was dirty, aged and cluttered with personal property. The pillows on the couch were so dirty we removed them. The bed was old and worn out, the kitchen was advertised as granite counter tops and it was Acrylic. The pots and pans were horrible..The unit looked like it was furnished with garage sale or sally ann items. On the third day I put a piece of bread in the toaster and it instantly caught on fire and had flames almost touching the cabinets. We called and they said that they had a note to replace it but forgot..Also said they could not get a new toaster to us anytime soon. The nightstands were loaded with crap, under the bed was loaded with old stuff. We were not impressed and our calls to the company were not taken seriously or considered. We paid a cleaning fee for what???? The oven was filthy to...Do not deal with this company unless you inspect the unit prior to booking..We will never use them again...And we rent condos all the time and this one by far was substandard...I took pictures of all the deficiencies in the unit. To top thngs off it took almost a month to get our security deposit back...6 phone calls to them and each time they told me it would be processed... Beware and be careful