have been getting my oil changes for 4 years for 4 different vehicles all of a sudden at the same time all 4 vehicles pull hard to the right, complained to the mngt they brought one car in they returned it saying your all set sir meaning it's fixed drove down the street it still pulled, brought it back to them they gave me a free alignment, it still pulls to the right.4 vehicles, 4 alignments now 4 front right tires district manger never returns phone calls, it's been months now all my brand new tires are all unevenwear, my mechanic says it's so easy to lossen up a bolt and whamo car starts pulling, tried to let them fix the problem, they look you in the eye and bold face lie to you, my familys life is depending on trustworthy people to work on my cars. "BEWARE" of merchants tire at richmond va at brook run a bunch of lying thieves don't trust them with your familys lives