Be careful of Merry Maids in Washington DC and Merry Maids coporate officein Memphis TN. The local branch in Washington DC cleaned one of my houses for about 4 months. I had to call 3 times and remind them to clean and disinfect the kitchen appliances ( something that was discussed when the francise owner wrote the original estimate). After not showing up for a scheduled appointment one day I called the francise owner. He was rude and very disrespectful. I asked for the Merry Maids corporate phone number and he refused to give it to me. I found the phone number on my own and called. I can't tell how unfriendly and disorganized this company is. After leaving numerous messages for a member of the francise support team and getting no return phone calls I finally got a hold of the president ( it took 2 messages and over a week for her to call me back). I still never got Merry Maids to correct the problem. In these tough economic times you think a company would try to keep a loyal customer. If you are looking for a maid service I would think twice before bringing Merry Maids into your home due to the frustration and they have caused me.