Upselling phone plans and then billing higher then agreed, by thru text Can metro answer with out starting the conversation - (a single question, with out say saying )- ------ (SORRY FOR THE INCONVENIENCE ) then they lie insult my intelligence THIS IS THE ONLY ANSWER THEY GIVE! to all problems the promise you a plan then the next month billing is higher always a few more dollars or always saying (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) (SORRY FOR THE INCONVENIENCE ) can they honestly answer with out that ? yesterday i disconnected 1 of 4 phones because they lie to me tomorrow 2 more then finaly the 4th will go next month unless they can answer my simple questions I wonder how the ceo can sleep knowing that the comapny policy is to evade all complaint with out resolve and insult to the common man or woman

February I purchased an ear piece device to go with my metro phone.It never worked was not even compatible with my phone.However was still sold to me anyway! I go back to where I purchased this device
and ask for a refund?They tell me when I purchased it their system was not updated and now they have a new system.So what this means is that they cant refund my credit card because of the new system! You would think now that they would simply go into the till and give me cash (right) no such thing .I am given a receipt which has no proof of any of the events that have transpired! To date I am still waiting for a grand ole total of 15.oo lousy bucks!!! So beware any devices you buy try them at the store!!!

They charged me when I had a free month. And they charging me so much to turn it on. Thats ricdolous!

Metro PCS will gladly charge you $45 to REPROGRAM your CDMA phone from other carriers to work with their network. They use a third party company that charges less than $5 to consumers for the same data update to the handset. Imagine what MetroPCS pays per phone at the bulk rate ! pennies ?? probably.

HERE is the catch, they include a FREE month of service along with the MEtro Flash fee for NEW CUSTOMERS ONLY !

I am a CURRENT customer, to get my free month, I have to go in, sign up for a new account ( fREE just the flashing fee) get my free month with a new phone number, AT THE END OF THE MONTH, CALL them cancel the new account and have the newly ported phone put back on my old account ! WHY would they make me do this ONLY to CIRCUMVENT their silly policy, I DO NOT KNOW ! I can always use call forwarding to forward the original number to the new phone account for that 30 day period.

THEY REFUSE TO give me the free month. the $45 that new customers pay for flashing and free month is the same $45 fee charged to existing customers and NO FREE MONTH !!! UNACCEPTABLE

THE GOOD NEWS: I have their direct telephone numbers to EXECUTIVES at the corporate offices in DALLAS and regional VP's. THEY KNOW that I am about to post these numbers for the world to have and use as YOU wish. THEY have chosen to not do a thing to keep me from posting this. HERE It GOES: DO YOU HAVE A GRIPE with METRO PCS??? CALL THEIR CHIEF OPERATING OFFICER, or the CEO at the corporate office in Texas. HE knows I have the number and I WILL GLADLY GIVE IT TO YOU. WRITE ME by clicking below on contact author

HEY METRO PCS: you were warned and I told you I would do this.

Not only does Metro PCS play slick games with their customers in order to scam them out of money, they have terrible customer service and overcharge on a regular basis for international calls. I am constantly dropping calls, and get messages from one to three days late ! Pathetic company to say the least.