I recently bought a trip to Cancun, I should have known these people were up to no good, because all of the hoops and processes you have to complete to book your travel arrangements. You start off by purchasing a trip through AT&T Worldwide Travel in which they collected a standard fee of 195.00 per person, so my total was 570.00 after, you have paid for your trip cost, you are then referred to Travel by Centennial which they are suppose to be your travel agent but, they are not. However they request you pay 69.00 per person for booking which keep in mind they do not answer questions, or help to rectifiy all particulars with your trip. So my total for that process was 270.00.
After payment was complete, I received a package in the mail from Mexico VIP Holidays. This company use to operate under the a different name which was Mexico VIP Acacupulco, the number that was associated with this company is no longer valid, their new number is 800-621-4905. Once you have completed your certificate which they charge 49.00 to activate. I have a party of 3 people but, yet they told me I have to pay for 4 people because, there is suppose to be two people for each certificate. So I ended up paying 196.00 to activate certificates. After that long drawn out process, I was now at the final process of paying taxes for the hotel and airline ticket, mind you they added a 60.00 per person cab fee total rip off. So I had to pay a total of 594 per certifiicate for a total of 1188.00. Before I signed up for this trip, I was told my total trip amount would be 1395.00 as you can see I have exceeded that amount by 900.00!
I have been talking to Eva Luz Oliviar Ramos, and Alina Nava for two months about my trip and everytime I get the same story, they are waiting for reservations from the hotel. I have even asked to speak with the manager Armando which he is also out of the country. I circled back to Travel by Centennial to speak to Sarah Ramierez, she also pretends like she is going to get the manager involved and never does! These people still have yet to produce my trip, do not send any money to them.