Thought I was purchasing software for the new 2007 edition of Office for Home & Student. The download will not work properly and I cannot get anyone to respond to my email. There is no phone number either. I would like a refund on my Mastercard. Evidently, this is all a scam! I am very upset and frustrated by the whole purchase.

It says on my printout that the payment was for: esoftwaremall - receipt # 0645-9329-1713-0200

I have not heard from customer service at all at Alberta LTD.
Valerie A. Adams

My email address is: [email protected]