We called the Microsoft Rock Band support line to ask if it were possible to disable the foot pedal on the drums to allow a paraplegic to play them without the use of their legs.

Microsofts answer was to place the foot pedal on the table and have them use their elbow.


This is just the icing on the cake with Microsofts Support, every time they are contacted, they are rude, short and sarcastic from the moment they answer the phone, even before you ask your question.

Someone needs to let them know that WE are the customers and without us they would not exist. They accepted a position to help customers and if they dont want to they should resign.

And they will be the first to complain when their jobs are outsourced to India or somewhere else.

Employee John ID#3369868
Supervisor Jose ID#7758998