I recently ordered UFC 116 from midcontinent communications with my remote. I went to menu the ppv box and was given 2 options for this event. One option was for Spanish one for english. I chose the english. I own a HDTV and to my surprise the event was not in HD. I then proceeded to the guide and it had the event on HDPPV. I went to this channel and had to order the event again if I wanted to watch it in HD. I did thinking my cable provider would notice the honest mistake and comp me. My girlfriend called and waited about half an hour to talk to anybody and was then told basically too bad, and that we would be charged for it. I am now searching for an alternative cable provider.