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JohnDoe32
March 9, 2010
Anxiety & Stress program
I also was duped into requesting a 'free CD' from Midwest Center for my mild anxiety and stress. I called to accept a CD, paid $15 S&H for it. $15 for a free CD. Hmmm. I realize now that the $15 charge is to the S&H for them to send you the complete program. I know because I paid that much to send their full program back.
The CSR rattled off the terms & agreement, though I re-instated to him that I'd only pay $15 for the CD and decide if I wanted to continue. However, 2 weeks later I received the entire program minus the 'free CD'. I called them, got a Return Authorization and mailed it back to them the day after I received it. I had to pay my own Shipping & Handling for this 'free CD' and saved the tracking information since I'm anticipating problems from this company from what I've read.
Coincidently, I just closed the bank account I provided to Midwest Center (for other reasons) so they won't be getting another cent from me. I noticed also on the bill that they charged me $100 more for the complete program than I agreed to by phone.
The program might be helpful but when the price is outrageous, it's no longer helpful. This product is waaayy overpriced.
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January 30, 2008
Not honoring request for return!
I ordered CD's with an understanding that I had a trial period to evaluate their product. I called within the trial period to return the product. The lady I spoke with was very manipulative and talked me into an additional 7 days to evaluate the product. On the 7th day, I called to cancel as I was no more impressed than I had been 7 days earlier. Their office was closed so I emailed them. When I called the next business day I was told they hadn't gotten my email and that I couldn't return the product; but they would give me $100 discount. Their product isn't worth $1 let alone $500.
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