This company is a joke and a shame to all wireless carriers to date. I went through hell and back with them. Not to mention they actally don't have a live customer service agents. I called several times and it asked me to press some number for care and I was on hold for over an hour and then the line hung up. They have live chat with VERY VERY rude guy that I was chatting with who didn't care about no one but him self about making a sale. When I said I was not interested he ended the chat. They have very outdated phones, no "unlimited" plan and use Sprint network which is ok. Go with Virgin Mobile instead. The same network/coverage, different care departement that actually cares and have the best plans with very nice phones for very attractive price. Mingo has the Zio for $300 which I can get with Cricket for about $150. I hope they go out of business or Sprint ban them from using their network. Shame on you Mingo Wireless, Shame on You!!