This company has you call to cancel TRIAL membership within the alotted time. I did this and received a confirmation number. I called back after cancelling to ensure that my account no longer existed. It was confirmed. 2 months later, I receive a charge on my credit card fo $14.95. I called and they had "no notations" in the system that I called to verify my cancellation and was refused a refund. This company completely scams consumers by not putting anything in and allowing you to cancel via email. Dont bother getting a credit report from this company, its more of a headache than an accurate resource. You don't even get your credit score from the report, you have to pay for it extra.. Completely ridiculous!!!