I sent Mission Home Interiors about $800 through PayPal a few summers ago. They "underwent ownership changes" etc., and became hard to contact for a while. When I was able to reestablish contact, they said they had no record of my payments. When I sent them the PayPal records, they refused to take any more calls from me or answer any more emails. I managed to find three different addresses for them: in North Carolina, Brooklyn NY, and New Jersey. I wrote to the BBB in all three locations, and every time the correspondence was undeliverable because the company was not at that address. PayPal, I believe, will only follow up with complaints that are within 30 days . . . which this company managed to avoid by becoming incommunicado for a few months. I have about $800 that I've sent them that I'd like credited back to my credit card.