WE HAVE PURCHASED A BLACKBERRY 8320 FROM MOBILE STORE ON 20-08-2009. THEY HAD A 5% CASH BACK SCHEME GOING ON AT THAT TIME. THEY HAD PROMISED THE CASH BACK WITHIN 10 DAYS. AFTER N NUMBER OF VISITS & CALLS WE GET THE SAME REPLY, CASH BACK WILL BE GIVEN WITHIN 7 DAYS. IT IS NOW 2 MONTHS AND STILL THERE IS NO POSITIVE ANSWER FROM MOBILE STORE. INFACT SOME OF THE REPRESENTIVES AT THE STORE STAY " DO WHAT YOU LIKE, KEEP WAITING OR YOU WILL NOT GET THE CASH BACK".
IT IS NOT THE MATTER OF 5% CASH BACK, BUT IT ABOUT CHEATING THE CUSTOMERS. WE HAD NOT ASKED FOR ANY CASH BACK SCHEME.