This company represents a seller of MBT shoes. They sell knock off product for 1/2 of what these shoes sell for in the US. I refused the package and it was sent back. I filed a complaint with Visamasterpay.com and they collected the info from the seller, and charged my account again saying I received the merchandise- even though I returned it. Visa provided me with their documentation which said merchant was going to resend- which they never did. I have gone rounds with both Visa Masterpay and Chase- both will do nothing and the email representative for Visamasterpay just sends random emails and never refunds. I have no idea what to do now nobody says they have the authority to do anything